Last updated: 14.05.2026

This Privacy Policy explains how Arpixe.com processes users’ personal data.

1. Data Controller

The data controller and website operator is:

Arpixe.com
Katowice, Silesian Voivodeship, Poland
Email: info@arpixe.com

For any questions related to privacy and personal data processing, you can contact us by email: info@arpixe.com.

2. What Data We Collect

Through contact forms on the website, we may collect the following data:

• name or company name;
• contact details provided by the user;
• type of service or selected package;
• message text or comment;
• page language and the page from which the request was submitted;
• date and time of the request;
• IP address;
• technical information necessary for the form to work and to protect the website.

3. How We Use the Data

Personal data is used to:

• respond to the user’s request;
• clarify project details, pricing, timeline, and cooperation terms;
• prepare a consultation or proposal;
• communicate regarding the request or project;
• ensure the contact form works properly and protect the website from spam;
• perform contractual or billing-related actions if the cooperation becomes a project.

The data is not used for marketing email campaigns without the user’s separate consent.

The website services are intended for business clients. The website is not intended to knowingly collect children’s data.

4. Legal Basis for Processing

Data is processed on the following legal bases under Article 6 GDPR:

• the need to take steps at the user’s request before entering into a possible contract;
• the legitimate interest of the website controller: processing requests, protecting the website, and ensuring the contact form works properly;
• the user’s consent, where consent is required for specific actions or services.

5. Where and How Data Is Stored

Requests may be stored:

• in the website database on hosting;
• in email messages;
• in an internal notification channel, if the request is duplicated for faster processing.

The website is hosted by HawkHost. Servers may be located in the United States, so data may be transferred to and stored outside the European Economic Area.

6. Who May Receive the Data

We do not sell personal data or share it with third parties for commercial purposes. Access to data may only be available to:

• the hosting provider;
• the email provider;
• internal notification and communication services;
• Google reCAPTCHA, if used to protect the form from spam;
• services or organizations necessary for contractual or billing-related cooperation.

7. Data Transfers Outside the EEA

Due to the use of hosting, email, Google reCAPTCHA, or other external services, personal data may be transferred outside the European Economic Area, including to the United States.

Such transfers are carried out in accordance with the personal data protection mechanisms provided by the GDPR.

8. Cookies and reCAPTCHA

The website uses technical cookies necessary for its proper operation.

The website uses Google reCAPTCHA to protect contact forms from spam and automated submissions.

9. Data Retention Period

Data from requests is stored for up to 12 months after the last contact.

If cooperation proceeds to services, a contract, invoice, or payment, the necessary data may be stored longer to comply with contractual, accounting, tax, or legal obligations.

10. User Rights

The user has the right to:

• access their personal data;
• correct inaccurate or incomplete data;
• request deletion of data;
• restrict data processing;
• object to data processing;
• withdraw consent if processing is based on consent;
• file a complaint with a data protection authority.

In Poland, the supervisory authority is Prezes Urzędu Ochrony Danych Osobowych / UODO.

11. Automated Decision-Making

Data from the contact form is not used for automated decision-making that creates legal effects for the user.

12. Changes to This Privacy Policy

This Privacy Policy may be updated if the website operation changes, new services are added, or legal requirements change.

The current version is always published on this page.